It's difficult to condemn an entire group for the actions of one person. However, when it comes to the poker dealers at Caesars, it's more than that. As a whole, they are some of the most unprofessional, sloppy dealers I have ever witnessed.
And, this was two years ago when I stopped playing there because of that reason.
Recently, a close friend of mine, MT, has started playing there. He went twice last week and each time was worse than the last. If it wasn't MT telling me the story, I would have had a difficult time of believing it happened.
MT sat on a $1-$2 NL game at Caesars where the bad beat was around $270K. He's playing, wins a pot and when he was about to throw Barbara (that's her real name) a tip, she says to him "nice hand."
There are massive pet peeves I have and when it comes to poker, a dealer saying 'nice hand' is one of mine. The dealer is supposed to remain neutral. This isn't blackjack where you are playing against the house. Big pet peeve of MT's too.
Instead of throwing her the chip, he just stacks it on top of his pile and says, 'What about that was nice for him?" referring to the man who lost the hand. She looks at him with a blank stare and according to MT, started to look visibly flustered.
About three hands later, Barbara decides the game is over even though a new player is being brought to the table. She tells a floor person and says, the game is over and that they should find six seats around the room. MT says, how is the game breaking? We didn't ask for it. She said, this game is over.
Barbara splits the deck and then starts suiting while the players are left to find six seats around the room.
So MT ends up on another game. About an hour later Barbara is now the dealer on this eight-handed game. She's using her usual tactics of 'nice hand' and 'nice call' to pump players for tips and subsequently is getting stiffed, especially by MT who has won three pots with her.
Remember, this is an eight-handed game. Because MT stiffs her, she starts short-pitching the cards to him as he is sitting on the end.
MT wins another pot and now plays the game back. Rather than throw his cards toward the much, he just slides them over to seat 4, so she has to come and reach for them.
MT says: "I knew you could do it."
Barbara" I have no idea what you're talking about.
MT: Sure, you don't.
As a floor person is walking by, Barbara says to the floor, "Hey, do you have seats around the room, this game is breaking."
MT wasn't going to allow this to happen again. 1. it's an eight-handed game and 2. it's 6 a.m. and no one wants to move.
So, MT pipes up, "We're good right here. No one wants to move. Don't worry about the game breaking."
After she gets off the game, a few players voice their displeasure about her. One woman said, she was surprised the dealer tried to break up the game. Another asked about the little games going on between Barbara and MT.
Long story short: Nothing has changed at Caesars and I won't go there any time soon.
Nice call by me.